I’ve forgotten how exhausting it was working the 9-5 hours. I just got off from working at a bank as a CSR (customer service rep) for a whole week, as part of my career placement program. I loved the atmosphere at my bank; everyone was like this big happy family. Some of my colleagues were hilarious. We were in our group meeting on Wednesday morning and the branch manager introduced a new FSM (financial service manager) who would be joining us next week.

Manager (to everyone who were sitting in the office area): Hi guys, this is Todd
Todd (who was standing): Hello, nice to meet you all
Manager: Why don’t you grab a seat and we’ll start the meeting?
(Todd looks around for a seat)
A fellow CSR: Ooo you can sit on my lap!
Todd (momentarily shocked): Ummm…. no it’s okay, I’ve been happily married with two kids for seventeen years…
CSR: Oh. Well I’ve been married for twenty-one years with three sons!

I love my coworkers. The manager was chastizing the CSR the next day for scaring away employees before they even start work. Working at a bank, I learned that there’s absolutely no privacy nowadays with our advanced technology. All I need is your first, last name and city and I can get into your financial records for the last seven years. My mom was so freaked when I told her that I transferred the money I owed her from my account to her chequing account without even swiping a card or entering a pin.

I always thought that all bank tellers did was changing addresses and the administrative pizzazz, but apparently there are a LOT of older people who distrust 1) ATMs 2) Computers 3) Telephones and do ALL of their bill payment/cheque deposit/cash widrawals in person at the bank!

The back of ATM machines are also fascinating.

Let’s see what else happened… there were lots of coffee runs to the Starbucks down the street. My trainer bought a lemon meringue pie in one of the near by snack bars one afternoon and shared it with another teller, who consented that the crust tasted like soggy bread and the cream tasted like rubber (… she said something else too, I’ll leave that to the imagination). The owner of the bar came in to make a deposit in the afternoon and my trainer was like, “I have to make a complaint. Your lemon meringue pie was less than satisfactory”. And the next day, the same guy walked in, placed a fresh lemon meringue pie on the counter, gave us a broad smile, and walked out.

This pie was delicious.

Popularity: 11%

No related posts.